Terms of Service

Welcome to Klazz ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of the Klazz School Management System (the "Platform") provided as a Software-as-a-Service (SaaS). By accessing or using the Platform, you agree to be bound by these Terms.

1. Definitions

• "Customer" or "School": The educational institution subscribing to the Platform.
• "User": Any individual authorized by the Customer to access the Platform (e.g., School Admins, Accountants, Teachers).
• "Platform Data": All data, including student records, financial ledgers, and operational data, entered into the Platform by the Customer or Users.

2. Account and Access

The Customer is solely responsible for maintaining the confidentiality of their login credentials. Klazz operates on a strict multi-tenant architecture designed to isolate School data. The Customer must ensure that role-based access controls (RBAC) are correctly configured by their authorized administrators.

You agree not to share accounts, reverse-engineer the Platform, or attempt to bypass security or tenant-isolation controls.

3. Data Ownership and Privacy

Customer Data: The Customer retains full ownership of all Platform Data (student records, financial ledgers, grades, etc.). Klazz acts strictly as a data processor.

Platform IP: Klazz retains all intellectual property rights to the Platform, including code, design, features, and workflows. For details on how we handle personal data, please refer to our Privacy Policy.

4. Fees, Billing, and Subscriptions

Access to the Platform is provided on an annual or multi-year subscription basis. Subscription fees are detailed in your specific pricing plan or contract. Unless otherwise specified, subscription fees are non-refundable. Klazz reserves the right to suspend accounts with overdue payments. Setup and data migration assistance, where provided, are subject to the terms agreed upon during onboarding.

5. Operational Integrity and Financial Data

Klazz is designed to maintain strict financial correctness, offering features such as immutable ledger assignments, transaction tracking, and audit-ready report generation. However, Klazz is a software tool, not a certified accounting firm. The Customer remains solely responsible for the accuracy of their data entry, adherence to tax laws, and overall regulatory compliance.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Klazz shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption, arising from your use of or inability to use the Platform. Our total liability shall not exceed the amount paid by you for the service in the twelve (12) months preceding the claim.

7. Termination

Either party may terminate the subscription at the end of the current billing cycle. Upon termination, the Customer will lose access to the Platform. Klazz will provide a mechanism or support to export core Platform Data (e.g., in Excel/CSV formats) prior to account deletion, provided the account is in good standing.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Uttar Pradesh, India.